Learning a Lot — But implementing little?
We’ve just completed the final session of our online Client Engagement Masterclass.
Over eight sessions, the participants and I explored the core principles of creating exceptional client engagement. The content was powerful — and just as valuable were the insights participants shared with each other.
But as with any programme, the real question is:
Will the learning get implemented?
So, how do you not only accumulate knowledge but actually put it to work and enjoy the results?