The smart way to deal with unresponsive clients

How do you encourage a client to really open up?

Every financial adviser experiences a client or potential client not responding to them.

A typical scenario is that you have had a conversation(s), and the ball is now in the client’s court, but you hear nothing as time ticks by.

It might be a proposal, an application, or some task a client needs to deal with before you can move on.

What do you do in these situations? 

Do you wait? Do you keep chasing? Is there a better approach?

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